Terms & Conditions

Last updated: 31 December 2025

Introduction

These Terms & Conditions apply to the use of this website and to enquiries made to Next Chapter Support Group. By accessing our website or contacting us, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

About Us

Next Chapter Support Group
123 Care Street
East London, E1 1AA
United Kingdom

Telephone: 020 1234 5678
Email: info@nextchaptergroup.co.uk

We are a CQC-regulated care provider delivering support services to adults and young people with a range of needs, including learning disabilities, autism, mental health needs and complex support requirements.

Use of Our Website

Our website is provided for general information purposes only. While we take reasonable care to ensure information is accurate and up to date, content may change without notice.

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to the website or its systems

  • Copy, reproduce or misuse content without permission

Care Services

All care and support services provided by Next Chapter Support Group are delivered in accordance with:

  • Individual care agreements

  • Agreed care plans

  • Applicable legislation and regulations

  • CQC standards and guidance

Specific terms relating to care delivery, fees and responsibilities will be set out in a separate service agreement provided before care begins.

Recruitment and Careers

Information provided on our careers pages is for recruitment purposes only. Submitting an application does not guarantee employment.

All offers of employment are subject to:

  • Right-to-work checks

  • Enhanced DBS checks

  • Satisfactory references

  • Completion of mandatory training

Safeguarding

Safeguarding is a core part of our organisation. We operate strict safeguarding policies and procedures to protect service users, staff and visitors. Any safeguarding concerns raised will be managed in line with legal and regulatory requirements.

Intellectual Property

All content on this website, including text, logos, graphics and images, is the property of Next Chapter Support Group unless otherwise stated. Content may not be copied, reproduced or distributed without prior written permission.

Privacy and Data Protection

We are committed to protecting personal data. Any personal information you provide will be handled in accordance with our Privacy Policy and applicable data protection laws, including UK GDPR and the Data Protection Act 2018.

Links to Third-Party Websites

Our website may contain links to external websites for information purposes. We are not responsible for the content, security or privacy practices of third-party websites.

Limitation of Liability

To the extent permitted by law, Next Chapter Support Group is not liable for any loss or damage arising from the use of this website or reliance on information contained within it.

Nothing in these Terms & Conditions limits liability where it would be unlawful to do so.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: info@nextchaptergroup.co.uk
Telephone: 020 1234 5678